Terms of service

Welcome to Crafting Oasis. By accessing or using our website, purchasing our products, or engaging with our services, you agree to the following Terms of Service. Please read them carefully.

1. General Use of the Site
Crafting Oasis provides this website for browsing, purchasing products, and accessing information about our brand. You agree not to use the site for any unlawful or unauthorized purpose.

2. Product Availability & Pricing
All products are handmade in small batches and may have limited availability. Prices, descriptions, and product details may change without notice. We reserve the right to discontinue products at any time.

3. Order Processing & Shipping
Orders are processed in the order they are received. Shipping estimates are provided for convenience but are not guaranteed. Once an order is shipped, responsibility for the package transfers to the carrier.

4. Returns, Refunds & Exchanges
All sales are final once an order has shipped. No refunds will be issued after shipment.
Exchanges may be offered for reasonable, approved situations such as damaged items or order errors. Customers must contact us within 7 days of delivery for exchange consideration.

5. Accuracy of Information
We aim to provide accurate product descriptions and ingredient details. However, occasional errors may occur. We reserve the right to correct any inaccuracies at any time without obligation to update past orders.

6. Health & Safety Disclaimer
Our products are formulated with high-quality ingredients, but individual reactions are possible. By purchasing, you acknowledge that you are responsible for reviewing ingredient lists and confirming product suitability for your skin or health needs. Crafting Oasis is not responsible for adverse reactions or misuse of products.

7. Intellectual Property
All content on this site—including product names, descriptions, images, graphics, and branding—is the property of Crafting Oasis and may not be copied, reproduced, or distributed without written permission.

8. Payment & Billing
By submitting payment information, you confirm that you are authorized to use the payment method provided. We reserve the right to refuse or cancel any order when fraud or misuse is suspected.

9. Third-Party Services
Our site may link to third-party apps, payment processors, or external platforms. Crafting Oasis is not responsible for the content, policies, or actions of these third parties.

10. Limitation of Liability
Crafting Oasis is not liable for any indirect, incidental, or consequential damages resulting from the use of our products, website, or services. Our maximum liability is limited to the amount paid for the order in question.

11. Modifications to Terms
We may update these Terms of Service at any time. Continued use of the website after changes indicates acceptance of the revised terms.

12. Contact Information
For questions regarding these Terms of Service, please reach out to us at:
radiance@craftingoasis.shop